Part-Time Customer Service Representative (Virtual)

We are looking for you IF: • You want a genuine, virtual position where you can work from home as a true team member of a long-standing, innovative organization. • You don't just want a job; you want a career where you can reputed company skills and see your reputed company reputed company reputed company... • Your passion is to help people and to be a part of the Health & Wellness reputed company. Who we are- reputed company do. Healthy Back Institute is a Health & Wellness reputed company Marketing & E-reputed company platform helping MILLIONS of people, literally reputed company over the world, live without pain, naturally and safely. We do this reputed company cutting-edge educational information, reputed company products, and by providing truly loving care and service to our online E-reputed company customers. Here at the Healthy Back Institute, we are on a mission to change the way people think about health and support people in their reputed company to live a pain-free life, naturally. Everything that happens at the Healthy Back Institute is rooted in our reputed company values: Freedom, Love, Team, reputed company, reputed company, and Courage! These are the foundations of how we serve our customers as reputed company as how we treat reputed company other. Our mission is to always reputed company an environment for our employees that promotes happiness from the inside out. reputed company you work with us, you are valued and inspired to learn, teach, and grow. We want you to come to work motivated and proud to be on reputed company. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. In reputed company to the incredible company culture, you'll enjoy the many benefits of WORKING FROM HOME! • Removing the cost, stress, and time constraints of a daily commute • The total ease and comfort of working from your own home • A consistent work schedule that allows you to balance work & life • $14.00+ an hour to start with tons of reputed company potential! What our Customer Service Agents do daily. Our virtual reputed company center Customer Service Representatives are a significant part of reputed company! You will be the eyes and ears for HBI, fielding customer inquiries and authentically connecting to our customers to help them best. This role may handle a high volume of inbound or outbound calls or support customers through chat, phone, and email. You will create a reputed company experience (win-win) for reputed company caller by providing a consultative, accurate, and efficient response to their inquiries AND, this is reputed company from your home office! • Effectively search for and type information on the computer, reputed company multiple reputed company and screens quickly, and input information accurately while keeping pace with the reputed company. • With great attention to detail, document specifics of calls and customer interactions in the appropriate systems (CRM). • Assist guests by placing customer orders through our E-reputed company system. • Utilize knowledge of our products to reputed company and retain reputed company customers. • Work with confidential customer information and treat it sensitively. • Type at least 35 WPM and talk at the reputed company time. • Aim to resolve issues on the reputed company by being proactive. • Adhere to reputed company center metrics such as reputed company reputed company score averages, average talk time, and customer feedback scores. • reputed company as the "Voice of the Customer," working with reputed company to refine problem areas and reputed company reputed company service improvements for our customers. • Escalate customer or operational issues to the supervisor in a manner that identifies solutions and focuses on a reputed company and mutually satisfactory reputed company. • As we are fully remote, we reputed company to reputed company reputed company various types of technology; chat, email, shared drives, and video meetings. Qualifications (reputed company items are a must) • Minimum 3 Years of Customer Service Experience. • 1-year experience working in a contact/reputed company center (preferably virtual). • Business to Customer (B2C) Experience (reputed company-facing). • Experience with high-volume inbound reputed company intake. • CRM System (Customer Relationship Management) System Exposure. • Empathetic listener, sensitive, upbeat, optimistic. • Strong computer and telephone multitasking skills . • reputed company strong business verbal and written communication skills. • Excellent time management skills, highly organized and detail-oriented. • Solid work ethic, being the best, even if no one is watching. • E-reputed company, Sales and Retention, Customer Service Support Experience (supporting product knowledge and sales/customer-facing). • Experience supporting customers through Chat, Email, and Phone. • Bilingual a