Talent Acquisition Coordinator, Background Checks

Job Description:

• Manages end-to-end background check processes using the Sterling (now First Advantage) platform, ensuring compliance with global privacy laws and employment regulations
• Collaborates closely with our Global Security team to assess and process adverse findings according to company policy and regulatory requirements
• Monitors and tracks background check completion metrics to ensure alignment with hiring timelines
• Ensures an excellent candidate experience through prompt follow-up and communication throughout the candidate’s life cycle from offer acceptance to start date
• Serves as the subject matter expert for Talent processes and procedures by accurately advising candidates, employees and managers on the appropriate actions needed to proceed
• Exercise judgment within defined procedures and practices to determine appropriate action
• Works closely with third party stakeholders where required to provide information in accordance with local employment legislation
• May assist with other projects as assigned

Requirements:

• Bachelor’s degree or related business field coupled with 1 – 3 years’ experience in Human Resources
• Experience with background check management, onboarding and processing TA related transactions
• Self-starter with initiative, positive attitude, and passion for delivering an excellent candidate experience
• Experience as first line of contact for candidates or customer service related role
• Process improvement, training, communication and project management skills
• Strong communication skills with ability to handle sensitive information discreetly
• Superb attention to detail required as well as excellent verbal and written skills
• Excellent problem solving, critical thinking, and analytical skills
• Ability to work cross functionally, problem solve and adapt in a fast pace environment
• Ability to work at all levels in an organization and across different cultures
• Integrity in handling confidential and sensitive information
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Benefits:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe