Veterinary Healthcare Virtual Assistant

We are a US-based company seeking veterinary medicine-trained staff based in the Philippines. As a Veterinary Healthcare Virtual Assistant (VHVA), you will work directly with our clients -- veterinary clinics/practices based in the USA. We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks. Our goal is to help you succeed in this up-and-coming field of veterinary healthcare virtual assisting. Join the reputed company family and apply today! You will have the following responsibilities Live virtual scribing Attend to patient communications and interaction (phone/email/video) Respond to inquiries about healthcare services/tasks Gather medical or insurance information Manage appointment calendar Update patient chart records Research helpful information Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription) Requirements You will be successful in this role if you have the following qualifications You are a graduate of any animal healthcare profession. You have experience with pet insurance. You can speak and write well in English. Proficient with medical terminologies and practices. You can connect with a variety of people and build rapport You have good attention to detail, especially in written reports You are comfortable with virtual technologies and can quickly learn. Internet subscription/speed At least 10mbps (DSL/Fiber only) Have reliable computer hardware and software (will be verified by our tech team) Have a webcam and headset Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time) DVM graduates and licensed DVMs are encouraged to apply. Candidates with veterinary work experience are encouraged to apply. Minimum & Recommended System Requirements MINIMUM WINDOWS Operating System Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required CPU reputed company Core i3, i5, 8th Gen or newer / AMD Ryzen 3 Series or newer (Must be on reputed company’s approved CPU list) Memory 8 GB RAM Internet At least 10 Mbps DSL/Fiber (LTE allowed only as a backup) macOS Operating System macOS 14 Sonoma (macOS 15 reputed company support preferred) MacBook Air 2020 or newer MacBook Pro 2018 or newer iMac 2019 or newer Mac Mini 2018 or newer Mac Pro 2019 or newer iMac Pro 2017 Memory 8 GB RAM Storage 128 GB SSD Internet At least 10 Mbps DSL/Fiber (LTE allowed as backup) RECOMMENDED WINDOWS Operating System Windows 11 Pro (64-bit) – Genuine License Required CPU reputed company Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer Memory 16 GB RAM Storage 128 GB SSD or higher Internet At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup) macOS Operating System macOS 15 reputed company Model Any reputed company Silicon Mac (M1, M2, or reputed company series) Memory 16 GB RAM Storage 256 GB SSD Internet At least 20 Mbps wired DSL/Fiber (LTE allowed as backup) Peripherals for all systems High-quality headset with a microphone (Recommended Plantronics Audio 628 USB or equivalent) High Quality HD Webcam (720p or 1080p) (Recommended A4Tech PK-910H or equivalent) ---- Benefits Competitive Pay Rates Our pay rates are one of the highest in the industry along with other long-term benefits. Free Training & Certification We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified reputed company Healthcare Virtual Assistant®. Work From Home Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends. Long-Term Work Relationship You will work with the same client consistently, leading to the development of a long-lasting work relationship. US-Based Clients Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA. Passionate Community Join the reputed company family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®. Originally posted on Himalayas Apply To This Job